Built to last. Protected with care.
At Sharif & Son's, we stand behind every piece of furniture we create. Our warranty reflects our commitment to quality craftsmanship and materials, ensuring your investment is protected for years to come.
Structural warranty on all solid Sheesham wood furniture, honoring the natural durability of Pakistan's premium hardwood.
Comprehensive protection for our engineered wood designs, ensuring lasting performance in Pakistani homes.
Lifetime service support for joinery and craftsmanship issues—our pledge to traditional furniture-making excellence.
| Coverage Area | What's Covered | What's Not Covered |
|---|---|---|
| Structural Integrity | Manufacturing defects, warping, joint failures | Damage from misuse or overloading |
| Materials | Wood splitting, veneer peeling, hardware issues | Natural wood grain/color variations |
| Finish & Appearance | Premature finish cracking or peeling | Fading from sunlight, water damage, heat marks |
| Craftsmanship | Joinery failures, assembly defects | Unauthorized repairs or modifications |
We've streamlined our warranty process to ensure quick resolution. Most claims are resolved within 7-20 days across Punjab, Pakistan.
Contact us via phone, email, or our online portal with your order details.
Provide clear photos/videos showing the issue from multiple angles.
Our quality team reviews your claim (onsite for major issues in Lahore & surrounding areas).
Repair, replacement, or credit issued based on assessment. Timeline: 7-20 days.
Full Protection for Custom Designs
All custom-sized furniture for Pakistani homes carries the same structural warranty as our standard collection. We guarantee the integrity of every joint, panel, and support element.
Important Note: Natural wood exhibits unique grain patterns, texture, and color variations—these are not defects but characteristics of genuine Sheesham wood. Minor variations in finish across custom batches may occur.
Our craftsmen in Punjab take extra care with custom orders, ensuring each piece meets our exacting standards while accommodating your specific space requirements.
Yes, our warranty covers manufacturing defects regardless of your location in Pakistan. Delivery-related damage must be reported within 48 hours of receipt as per our delivery policy.
Solid Sheesham wood is naturally more durable and resistant to environmental changes common in Pakistan. Its density and natural oils provide inherent structural integrity that lasts generations.
We use traditional joinery techniques—dovetail, mortise & tenon—combined with modern adhesives. This creates bonds often stronger than the wood itself. We're so confident that we offer lifetime support.
Avoid direct sunlight, maintain moderate humidity, clean with damp cloth (not wet), and use coasters. Proper care instructions are provided with each delivery. Misuse voids warranty protection.
Our dedicated warranty team is here to help. We promise transparent communication and timely resolution.
Submit a Warranty ClaimOr contact us directly: warranty@sharifandson.pk | +92 42 3587 2231